Khozicid97 Privacy Policy — Protecting Our Users' Data
This privacy policy explains how khozicid97 collects, uses, stores, and protects your personal information. We are committed to safeguarding the privacy and data security of every user in Malaysia.
Updated: January 2026
1. Information We Collect
When you register and use the khozicid97 platform, we collect several types of information to ensure a smooth, secure, and responsible user experience. The information collected falls under the following categories:
Account Information
This includes your full name, date of birth, email address, phone number, and the password you provided during registration. This information is required to verify your identity and enable secure access to your account.
Device & Browser Information
We automatically collect technical information when you access the platform, including device type, operating system, browser type, IP address, and screen resolution. This helps us optimise platform performance across different devices — particularly the smartphones used by the majority of Malaysian users.
Payment Information
When you make a deposit or withdrawal, we keep a record of the transaction in MYR (RM), including the payment method used (such as FPX or Touch 'n Go eWallet), the amount, and the time of the transaction. We do not store credit or debit card numbers directly — sensitive payment information is processed through certified, secure payment providers.
Usage Data
This includes records of activity on the platform such as games played, bets placed, session duration, login frequency, and transaction history. This data is used to improve our services, identify any technical issues, and support responsible gaming monitoring.
2. How We Use Your Information
Information collected by khozicid97 is used for specific, limited purposes only. We do not use your data for anything outside what is stated in this policy. The primary purposes are as follows:
- Identity verification & account security — ensures that only the verified account owner can access the account and helps prevent fraud.
- Financial transaction processing — to ensure that deposits and withdrawals in MYR are processed accurately and securely.
- Platform improvements — analysing usage patterns to improve platform performance, interface design, and the overall user experience.
- Service communications — sends important notifications related to your account, transactions, and platform updates via email or in-app notifications.
- Legal compliance — to comply with applicable laws and regulations, including anti-money laundering requirements and the protection of underage users.
- Customer support — enables the khozicid97 support team to assist you effectively when you reach out to us.
Khozicid97 does not use user data for third-party advertising or sell your information to external advertisers.
3. Cookies & Activity Tracking
The khozicid97 platform uses cookies and similar tracking technologies to enhance your experience. Cookies are small text files stored on your device when you visit our platform. They allow the platform to remember your language preference, maintain your login session, and analyse general usage patterns.
Types of cookies we use:
- Session cookies — required for core platform functions such as keeping you logged in during an active session. These cookies are deleted when you close your browser.
- Preference cookies — stores preferences such as your language selection and interface display settings so you do not have to reconfigure them each time.
- Analytical cookies — collects information on how users interact with the platform to help us identify popular sections and areas where technical performance can be improved.
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect platform functionality, particularly the ability to stay logged in during a session.
4. Data Storage, Security & Sharing
Storage & Security
All khozicid97 user data is stored on servers protected with industry-standard SSL (Secure Socket Layer) encryption. Access to personal data is restricted to authorised personnel only and solely for designated purposes. Passwords are stored in hashed form and cannot be read directly — meaning even khozicid97 staff cannot view your actual password.
We retain your personal data for as long as your account remains active or as needed to provide our services. Once an account is closed, data is kept for a period determined by legal retention requirements before being securely deleted.
Third-Party Sharing
Khozicid97 does not sell, rent, or share users' personal information with third parties for marketing purposes. However, we may share necessary information with certain parties in limited circumstances:
- Payment service providers — to process deposits and withdrawals in RM. These providers are bound by strict confidentiality obligations.
- Competent authorities — when required by law, court order, or a valid official investigation.
- Technical service providers — companies that assist in operating the platform's infrastructure, who are also bound by confidentiality agreements.
In all of the above cases, we share only the minimum information necessary and ensure that recipients are bound by appropriate data protection obligations.
5. User Rights, Policy Changes & Contact Us
Your Rights as a User
As a khozicid97 user, you have the following rights regarding your personal data:
- Right of access — you may request a copy of the personal information we hold about you at any time.
- Right to rectification — if any of your information is inaccurate or out of date, you have the right to request a correction. Basic details such as phone number and email address can be updated through your account settings.
- Right to erasure — you may request the deletion of your account and associated personal data, subject to any applicable legal retention requirements.
- Right to restrict processing — in certain circumstances, you may request that we pause processing your data while an investigation or review is carried out.
Privacy Policy Changes
Khozicid97 reserves the right to update this privacy policy from time to time to reflect changes in our data practices, legal requirements, or the services we offer. Any significant changes will be communicated to users via platform notifications or their registered email. Continued use of the platform after changes take effect will be considered acceptance of the updated policy.
How to Contact Us
If you have any questions or concerns, or wish to exercise any of your personal data rights, please contact the khozicid97 support team by email at [email protected]. You may also visit our Frequently Asked Questions for answers to common questions about privacy and account security.
Have More Questions About Your Privacy?
The khozicid97 support team is here to help. Visit our FAQ page or log in to contact support directly.